FAQ’s

Frequently Asked Questions

How long will it take to receive my certificate?

After successful completion of your online course, you will be able to download your Certificate directly from your personal Dashboard in pdf format. You can use this pdf or print your certificate if you need a hard copy.

Is online training an approved way to earn a certification?

Yes. Training online is not only an approved way to earn your certification but, a more efficient way altogether. Bangkok First Aid has certified tens of thousands of clients online. Our clients range from nurses, dentists, physicians, chiropractors, teachers, foster parents, industrial workers, healthcare professionals’, and many others.

Can I skip the course and take the exam?

No. You will be evaluated via the percentage of quiz result (review questions) and completed lessons to finish the course (passing condition value = 75%). Do not forget to mark every lesson as “complete” before starting a new one.

How long is each course?

It depends on the course. Our courses are on average 1 to 4 hours. For instance, our CPR AED course is about 1 to 2 hours, whereas our First Aid CPR AED is about 3 to 4 hours.

How many questions are on each exam?

All exams have 25 to 50 questions (true/false, single choice or multiple choice).

What if I fail the exam?

You will be evaluated via results of the final quiz / exam (passing grade = 75%). If, for whatever reason, you fail the exam you can retake the exam 2 more times.

Do I need hands-on training?

You can be entirely certified through our online courses. Now, if you wish to improve your First Aid and CPR AED skills, you are welcome to join our hands-on (face to face) courses at our academy in Bangkok. We can also teach corporates and organizations (onsite face to face training) everywhere in Thailand for a minimum of 5 participants. Please visit our website at https://bangkokfirstaid.com/.

How long does my certification last?

All certifications are valid for 2 years.

Are your certificates approved by my employer?

All our Certification Courses are Nationally & Internationally Accepted. Since we’re an authorized and accredited American Heart Association training provider, our National and International acceptance rate is exceptionally high, at 99.8%.

What are my pay options?

Our automated system is through PayPal’s Purchase Protection Anti-Fraud Technology Coverage for Consumers and Businesses. Allowing our customers the protection of PayPal gives us and our customers the assurance of a 100% satisfaction. You Do Not need to make a PayPal account to Pay with a Debit or Credit Card.

Do you offer hands-on training?

Yes, we do offer hands-on training. If your employer has requested you to receive hands-on training please visit our website at https://bangkokfirstaid.com/. We deliver face to face training at our academy in Bangkok. We can also teach corporates and organizations (onsite face to face training) everywhere in Thailand for a minimum of 5 participants.

I cannot download my Certificate. How can I obtain it?

If you cannot download your Certificate from your personal dashboard, please email us at sales@bangkokfirstaid.com and we’ll send you a copy of your Certificate.

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